About Us
We are an entirely independent group, which aims to keep you informed on changes that affect travellers using Hatfield Station and also put forward the views of Hatfield Station users to Great Northern Rail and other relevant organisations.
​
If you are interested in receiving our newsletters and/or letting us know of issues which you feel are important, please send us an email: hatfield.rail@gmail.com.
Some of the areas we are interested in are:
​
​Timetable and Route Changes
We would like to see improved frequency between the peaks Mon-Fri and at weekends.
Traveller Experience:
We are advocates for improved communications from Great Northern. We are committed to maintaining and optimising the station appearance to provide a pleasant and efficient environment.
Staff availability:
We are dedicated to consistent staffing of the ticket counters, particularly during busy off-peak times such as Saturday mornings. Our aim is to ensure reliable support for all travellers at the station.​
Our Focus Areas
Timetable and Route Changes
We focus on engaging with relevant organisations to address planned timetable and route changes, ensuring smooth and convenient travel experiences for Hatfield Station users. We advocate for direct trains from London, stopping right at the southern end of Platform 3, to enhance accessibility and efficiency.
Traveller Experience
We are advocates for clear information for passengers, particularly regarding fares and service changes during engineering / disruption. We are committed to maintaining and optimising the retail units and the station appearance to provide a pleasant and efficient environment.
Staff Availability
We are dedicated to consistency of staffing behind the counters, particularly during busy off-peak times such as Saturday mornings. Our aim is to ensure consistent and reliable support for all travellers at the station.
Communication & Information
We work to address issues with train service communications, such as announcements, info boards, and inconsistencies in websites and apps. Our goal is to ensure accurate, timely, and clear communication for all travellers using Hatfield Station.
We are currently looking to expand our committee. Please get in touch by email if you are interested!
Get in Touch
Whether you have feedback, suggestions, or want to get involved, we'd love to hear from you. Reach out to us via our email address to be a part of our efforts to enhance the Hatfield Station travel experience.
@CommitteeHart on X
@Committeehart.bsky.social on Bluesky
Join our mailing list to receive regular updates. Please note that we keep your details secure and will not pass them on to anyone else. You can unsubscribe at any time.